Notes from the work.
Short essays on software, AI, and the way work actually gets done. Written by the people who do the work.
The tool is not the craft
The potter’s wheel completely changed how clay could be shaped. It didn’t change the eye that could see the bowl before it existed.
Christopher ProtoOn CraftCorrect is not right
AI got me to a good mug in seconds. Getting to a great mug took years. The difference between correct and right is experience.
Christopher ProtoOn AIAI that fits the work
Adding AI to a messy process does not automatically make it better. It can just make the mess happen faster.
Grace BartonOn AISometimes the best gift is stability
Not every organization can sprint at the pace of AI innovation. A stable plateau to receive benefits from isn’t a bad thing.
Paul KatzOn SystemsPlatforms made us average
We stopped offering the things that made us different because the tool didn’t have a field for that.
Christopher ProtoFrom the FieldStop asking, start collecting
In 4 minutes, we collected more data than in 4 years of surveys. No emails. No follow-ups. No waiting.
Christopher ProtoOn SystemsThe glue person is a risk
Good systems don’t rely on someone remembering everything. They make the next step obvious.
Grace BartonOn SystemsToo successful to thrive
The most effective tools in the organization are the ones least likely to get investment. Because they have always delivered and still do.
Christopher ProtoOn SystemsThe cost of hesitation
Each individual pause only lasts a few seconds. But across teams, those pauses compound constantly.
Grace BartonRead something that sounds like your Tuesday?
That’s usually how these conversations start.
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